Privacy Policy

Last Updated: November 2024

1. Introduction

FlowBoost AI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email, company, phone)
• Billing information (payment details, billing address)
• Communication data (messages, support tickets)
• Workflow data (automation configurations, logs)
• Usage data (features used, frequency, duration)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns and trends
• Detect and prevent fraudulent transactions
• Comply with legal obligations

4. Data Security

We implement comprehensive security measures to protect your personal information:

• AES-256 encryption for data at rest
• TLS encryption for data in transit
• Role-based access controls
• Regular security audits and penetration testing
• SOC 2 Type II certification
• Secure data centers with physical security

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time, subject to legal requirements.

6. GDPR Compliance

If you are located in the European Union, you have the following rights under GDPR:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

7. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website and services
• Legal authorities when required by law
• Business partners with your explicit consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: